FAQ

❓ Frequently Asked Questions

💸 Membership & Pricing

Do I get a free trial? Yes. All new members receive a 7-day free trial on first sign-up. You’ll get full access to the Discord—no payment required until the trial ends.

What’s the Early Bird Special? Join before now and lock in $59/month for your first 6 months. Use code Founders40 at Stripe checkout. After that, continued access is $99/month.

Can I cancel anytime? Yes. You’re in control. Cancel anytime before your trial ends to avoid charges, or after your subscription starts to stop future billing.

🔓 Access & Onboarding

How do I join the Discord after signing up? After checkout, you’ll receive a welcome email with your Discord invite and onboarding instructions. Follow the steps to verify your access.

I didn’t get the welcome email—what now? First, check your spam folder. If it’s not there, no worries—email us with your name, discord id, and email used at checkout and we'll promptly send you a follow up welcome email. You can follow those steps to access the Discord and get started.

Do I need to sign anything? Yes. Access requires NDA consent to protect the integrity of our tools and community. You’ll complete this during onboarding. We keep a record of all signed NDA forms—so please honor our confidentiality and respect the boundaries that protect everyone’s edge.

What Discord handle do I need to enter? To complete onboarding and verify your identity, you must enter your full Discord handle, which includes your username and 4-digit tag. It should look like this:

yourusername#1234

This format helps us match your NDA submission to your Discord account when granting access.

How do I find my Discord handle?

• On desktop: Look in the bottom-left corner of the Discord app next to your profile picture.

• On mobile: Tap your profile icon (bottom right)—your full handle appears at the top.

⚠️ Do not enter just your username (e.g., yourusername) or the long numeric ID. We need the full tag with the # and 4 digits to verify you correctly.

🔐 Security & Privacy

Is my payment info secure? Absolutely. All payments are processed through Stripe, a PCI-compliant platform trusted by millions worldwide. We never store your full card details—only the last four digits may appear for reference on receipts or account records. This limited display helps you verify your payment method while ensuring your sensitive information remains protected 

Do I need a Stripe account? Yes. You’ll create one during checkout. This gives you full control over your subscription, billing info, and receipts.

How do I update my payment method? Log into your Stripe Customer Portal and update your card details before your next billing cycle. This helps avoid failed payments, access interruptions, or the need to repeat onboarding steps.

Why do you require an NDA? Our tools are proprietary and designed for serious traders. The NDA ensures members respect the intellectual property and community boundaries. We keep a record of all signed NDA forms—so please honor our confidentiality and protect the edge we’ve built.

🧠 Community & Conduct

Can I share Precision Levels content outside the server? No. Sharing or reposting any content—charts, levels, forecasts, or educational material—is strictly prohibited. Violations result in immediate removal and follow up legal action to enforce our confidentiality agreement.

Is this a signal service or trade alert group? No. We provide precision levels and forecasts—not trade alerts or financial advice. Members use the tools to build their own strategies.

What kind of traders is this for? Precision Levels is built for traders who value clarity, discipline, and edge. Whether you scalp, swing, or position trade, our tools are designed to support your decision-making—not replace it.

🛠️ Technical Support

Can I change my email or payment method later? Yes. Stripe allows you to update your billing info anytime. For email changes, contact Stripe support directly.

What’s the best way to contact you? The best way to reach us is by email or direct Discord chat. We monitor both and respond promptly to member issues.